Privacy

Privacy Policy of (Natural Timber Firewood)

To Our Individual Clients:

Your privacy is important to us, and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations. A recent law change requires us to disclose our Privacy Policy to you – which we are more than happy to do. We hope that by taking a few minutes to read it, you will have a better understanding of what we do with the information you provide us and how we keep it private and secure.

Types of Information We Collect

We collect certain personal information about you – but only when that information is provided by you or is obtained by us with your authorization. We use that information to prepare your personal income tax returns and may also provide various tax and financial planning services to you at your request.

Examples of sources from which we collect information include:

• interviews and phone calls with you,
• letters or e-mails from you,
• or customer survey questionnaires.

Parties to Whom We Disclose Information

As a general rule, we do not disclose personal information about our clients or former clients to anyone. However, to the extent permitted by law and any applicable state or organizational Code of Professional Conduct, certain nonpublic information about you may be disclosed in the following situations:

• To comply with a validly issued and enforceable subpoena or summons.
• In the course of a review of our company’s practices under the authorization of a state or national licensing board, or as necessary to properly respond to an inquiry or complaint from such a licensing board of a an appropriate organization.
• In conjunction with a prospective purchase, sale, or merger of all or part of our company, provided that we take appropriate precautions (for example, through a written confidentiality agreement) so the prospective purchaser or merger partner does not disclose information obtained in the course of the review.
• As a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings either initiated by or against us, provided we disclose only the information necessary to file, pursue, or defend against the lawsuit and take reasonable precautions to ensure that the information disclosed does not become a matter of public record.
• To provide information to affiliates of the firm and non-affiliated third parties who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed.

Confidentiality and Security of Nonpublic Personal Information

Except as otherwise described in this notice, we restrict access to nonpublic personal information about you to employees of our firm and other parties who must use that information to provide services to you. Their right to further disclose and use the information is limited by the policies of out firm, applicable law, and nondisclosure agreements where appropriate.

Mobile Phone Number Collection and SMS Usage

When you provide your mobile phone number to Natural Timber Firewood, you agree to receive text messages related to our products, promotions, and service updates. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying “STOP” to any message or “HELP” if you have any questions.

Information We Collect:
We collect your mobile phone number—and, when provided, your name and other contact details—directly from you when you fill out forms on our website, communicate with us in person, or interact with our sales or delivery representatives. We may also collect device details such as your operating system, browser type, IP address, and mobile network information if you access our website via a mobile device. Data about how you use our site, including session activity and interactions with our online payment systems, may be gathered through cookies and similar technologies.

How We Use Your Information:
Your phone number is used to provide, operate, and maintain SMS communications with you. This includes updates about your orders, service notifications, new products, special offers, and exclusive events. We may use your data to personalize your experience and improve our services.

Consent & Opt-In:
By providing your mobile number, you consent to receive recurring marketing text messages from Natural Timber Firewood. Consent is not required to purchase goods or services. You can withdraw consent anytime by texting “STOP” to unsubscribe or “HELP” for assistance.

Sharing & Security:
We do not share your mobile number or personal data with third parties for their marketing purposes. Your information is shared only as necessary with our SMS messaging service providers to deliver text messages on our behalf, and is protected with industry-standard security measures. We retain your information only for as long as you are subscribed or as required by law.

Your Rights:
You can opt out anytime by replying “STOP.” Your number will be removed from our SMS list within 24 hours of your request. To request deletion of your information or address privacy concerns, please contact us at the information provided on our website.

…

Thank you for allowing us to serve your needs. We value your business and are committed to protecting you privacy. We hope you view our firm as your most trusted resource and we will work to continue earning your trust. Please call us if you have any questions or if we can be of further service >

Natural Timber Firewood

Sincerely,

Owners Natural Timber Firewood.